Amenities & Services
Covered Bicycle Storage
Covered bicycle storage is available on the field side of Student Residence Hall Block 4.
DKU ePrint
These scan/copy/print machines, maintained by DKU IT, are available in each residence hall.
Drinkable Water
Safe drinking water is available in each residence hall. In the Conference Center, there is an in-room faucet labelled drinking water. In the Student Residence Hall, there is an in-suite faucet labelled drinking water. In the offsite residence halls, there are water dispensing machines on each floor that provide safe drinking water. The water is tested regularly by University Operations.
Facilities Work Requests
Non-Urgent
For these issues to be addressed as soon as possible, complete a maintenance request in Mercury.
Urgent – Business Hours
Business hours are 9:00 AM – 5:30 PM, daily Monday – Friday. If the issue is urgent, call the Campus Services Desk at +86 (0512) 3665.7111.
Urgent – After Hours
If the issue is urgent and outside business hours, call the Campus Emergency Hotline at +86 (0512) 3665.7110.
Housekeeping
Housekeeping staff work in each of our residence halls to remove trash from trash rooms, keep common areas clean, and to clean public restrooms daily.
Indoor Air Control
Central air conditioning, heat, and air filtration systems are installed in each residence hall. Air quality tests are conducted regularly by Housing.
IT Work Requests
Technology issues (e.g., internet, printers, etc.) can be reported by calling the DKU IT Help desk at (0512) 3663.7100 or emailing service-desk@dukekunshan.edu.cn.
Laundry
Laundry facilities are available in each residence hall. Some machines accept tokens purchased at the mini-mart, while others allow for direct WeChat Pay. If you prefer to air dry, there are drying racks in the laundry rooms.
Mail & Packages
DKU Campus Services (campus-services@dukekunshan.edu.cn) coordinates mail and package services.
Medical Accommodations
A student requiring special room accommodations should email Residence Life to begin the review process.
Mini-Refrigerator
Mini-refrigerators are available to rent, from DKU Housing (dku-housing@dukekunshan.edu.cn), by residents of the Conference Center and Student Residence Hall. To rent one, fill out the Rental Refrigerator Agreement in Mercury. Scholars Hotel residents have access to the hotel’s mini-refrigerators. Mini-refrigerators aside from those rented from DKU Housing are prohibited.
Safe Deposit Box
Safe deposit boxes are available to Scholars Hotel students only.
Space Reservation
The spaces below are available for reservation by students. Any spaces within the residence halls not listed below are not available for reservation. Email residencelife@dukekunshan.edu.cn to make a reservation request and be sure to include the start date and time, end date and time, and the specific location you’d like to reserve:
- Canadian International School of Kunshan (CISK)
- Conference Center (CC)
- Scholars Hotel (SH)
- 1401 Student Center – Main Room
- 1401 Student Center – TV Room
- 1403 Meeting Room
- 1408 Game Room
- Student Residence Hall (SRH)
- Kitchen
- Talent Apartments (TA)
Waste Disposal
Both recycling and trash receptacles are provided in each bedroom. Near each room, there’s an area for collection and disposal of both recyclable products and trash.
